How to Turn Off Pop Up Text Notification of Delivery and Read Reports
Push notifications provide the capability to communicate brief, still of import alerts to your mobile app users. CleverTap's rich partition and powerful infrastructure lets y'all transport time-sensitive, relevant, and personalized push letters on a large-calibration.
The Push module on the CleverTap dashboard nether Campaigns makes it easy to set upwardly push campaigns for all your users or specific user segments. These segments can be created on the basis of past or alive user beliefs, user properties, or a combination of user behavior and backdrop.
Once a entrada has been sent, yous can view detailed reports on how many letters were sent, how many users clicked on them, and how many users converted as a result.
Push button notifications display in the notification tray or the notification inbox of the user as displayed below.
This section covers how to create a push button campaign.
To create a new campaign, perform the following:
- On the CleverTap dashboard, select Campaigns.
- Click + Campaign.
Select the engagement aqueduct past clicking on Mobile Push.
Select ane of the campaign types from the list of options as displayed below.
You can fix the When to schedule the campaign first and end using the options below:
Past behavior campaigns can be scheduled to run:
- On a specific engagement and time.
- On multiple specified dates and times.
- Recurring at a periodicity you lot set.
Live campaigns can be fix as follows:
- In response to a user event.
- User effect/inaction combination (e.g., abandoned cart scenario).
- Based on a appointment event property value of an outcome (east.g., reminder for upcoming travel booking).
Global campaign limits are limits you can apply to determine how many push notifications each app user receives per day. If you desire to override these settings for an important campaign, you can click on the Don't apply global campaign limits to this campaign checkbox.
Yous can also click on the Advanced checkbox to specify Exercise Non Disturb (DND) hours during which notifications from this push entrada are prevented from going out, either by discarding them or delaying delivery to after DND hours complete, such every bit 9 PM to ix AM.
Since past behavior campaigns can have scheduled times, you take the option to stop a campaign commitment after a certain cutting-off time, or even deliver at the specified time in the user'due south timezone. For more than information, refer to Delivery in User'due south Timezone.
Recurring Twenty-four hours
If you specify a recurring day for a campaign such every bit the 7th of each month, then the campaign volition start for the specified solar day and ignore the creation date. This is a precaution to avoid sending a campaign unintentionally on a prior date.
You must indicate the target audience for your push button entrada. You tin target your push campaign to a new user segment by clicking on + Create an advertizement-hoc segment or use a previously saved user segment from the Saved Segments list.
If you want to create an ad-hoc segment, you can select a type of segment on which to base your button campaign. You lot tin create the target on the basis of past user behavior and/or user properties, or live (ongoing) user beliefs (the latter is useful to transport out real-time, triggered push campaigns).
For case, yous can create a live Inaction within time campaign that targets users every bit soon as they add a product to their cart but exercise not stop transacting inside 10 minutes, the aureate window within which nigh users transact on our iOS and Android app platforms.
On this basis, you would then set up the Who by choosing to send this campaign to all users who qualify or just a portion of the users who qualify nether Campaign reach.
You tin can trigger a push button bulletin instantly for an action. Users receive push notifications instantly when they perform an action in the app instead of waiting for the side by side app launch. This makes notifications more contextual and increases conversion. The instant button message is not triggered for campaigns with delays or when the app inbox is coupled with a push message.
You can too filter users their by user behavior or user properties. For by behavior campaigns, you lot also have an option to calculate estimated reach to view how many users qualify for the campaign criteria and how many are reachable via mobile push button every bit of now.
Using the Mutual Properties Filter feature in CleverTap, you can segment your campaign to only attain users who run across specific criteria.
For example, you can send a button notification to English female users who alive in the United States.
Sometimes, yous want to send a message to only a subset of the qualifying audience (Target Attain) for a campaign or avert sending it if the number of qualified users exceeds the specified number.
A relevant use example is a limited offer where you want to transport a fixed number of coupon codes you want to distribute. If the full reach for your campaign exceeds the number of coupon codes you can distribute, y'all tin limit the number of users who will receive the message to exactly the number of coupons yous desire to distribute.
This section explains the campaign cosmos menstruum when you are determining who to ship your message to. Nether the Entrada Reach section, select the choice to limit delivery of the messages to the number you cull.
For triggered campaigns based on alive user segments, as users qualify, they will receive the bulletin until the total quantity specified has been delivered subsequently which the campaign ends. For campaigns based on Past Behavior Segments, we randomly select the users who receive the message.
The campaign limits can likewise exist configured as follows:
-
Daily Limit: Limit the number of users for each day, for Best Fourth dimension, User-Timezone, and Triggered campaigns.
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Entrada Run Limit: Limit the number of users for each run of a campaign for Fixed Time or Recurring campaigns.
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Safety Check: It prevents sending out unwanted campaigns. A campaign does not run if the number of qualified users exceeds the rubber limit. The entrada creator receives an email alert for further activity.
Safety Check Example
A customer has a upkeep for distributing 1,000 discount coupons but the qualified user count is 10,000. If you select the condom check, the campaign does not run and prevents the sender from spending over budget.
The following table explains the various holding types:
| Holding Blazon | Description | Instance |
|---|---|---|
| User Backdrop | Custom user profile backdrop that yous define and transport to CleverTap. | Customer Type = Platinum |
| Demographics | Demographics filters include Age and Gender. | Historic period = 25 to xl years |
| Geography | User's fibroid location. Filters include Country, Region, and Metropolis. CleverTap'south SDK can automatically find this from the user's IP accost. | Country = United States |
| Geography Radius | User'southward exact location. You lot can select a city, and then define the target radius. Y'all can also select multiple cities. Y'all can transport this information using CleverTap'due south SDK. For more than information, refer to the iOS and Android developer guides. | Locations = San Francisco, The states; Paris, France |
| Reachability | Reachability filters include Has email accost, Has phone number, Unsubscribed email, and Unsubscribed SMS. | Unsubscribed e-mail = No |
| App Fields | App fields filters include App Version, Device Make, Device Model, OS Version, and CleverTap SDK Version. This information is sent by CleverTap's SDK for each device that has your app which means a unmarried user can take multiple devices associated with their user profile. | Bone Version = 10 |
Now, you can ready the What which is the push entrada content where you have three different options.
In this campaign, we send the same message to all users who authorize as your target audition. This message type is best for broadcast messages and for applications that do not vary campaign communication based on differences between properties such equally language, geography, or whatever other user properties.
A/B testing helps you understand what type of message copy works best to get clicks from users.
You can exam upwards to three bulletin variants on a test group and the variant that gets the about clicks is alleged the winning variant and is automatically sent to the rest of your target audience.
When you create multiple variants for a campaign, y'all can likewise machine-re-create what is already present in a current variant.
You take to specify the proper noun of the audio file which is included in your app bundle. Apple supports .aiff, .caf and .wav extensions.
This updates the badge count for your app to the i specified while creating the campaign. Please note that this does not increase the badge count or fix the value to 0 (nil) to hibernate the badge number. This should be handled manually at the awarding level.
You can input the name of the category while creating the entrada. Each category has to exist registered with the app. Each such category is associated with deportment that the user can perform when a notification of rich media blazon is delivered. Each category can have up to four actions associated with information technology, although the number of actions actually displayed depends on the type of notification delivered. This provides users the power to have multiple deportment for the notification.
Multiple Buttons Example
A single media push button notification can have two buttons such every bit, Buy At present and Salve for After.
Deep links allow you to land the user to a item part of your app. Your app's OpenURL method is called with the deep link specified here. If you lot want to utilize external URLs, then you have to whitelist the IPs or provide http/https before the URL then they tin be handled properly by the SDK.
Bank check this box if you would like to send the mutable-content flag along with your payload. This invokes your app's notification service extension. For more than information, refer to Modifying Content in Newly Delivered Notifications in the Apple tree documentation.
If you include the content-available key with a value of i to send out a silent notification to your users. It will non alert the user in whatsoever way (update badge count/play a sound/bear witness a notification), but it will wake your app up in the background so you can fetch new content and prepare information technology for the next time the user opens your app.
Key: content-available
Value: 1
With dissever delivery, you can make up one's mind what percentage of your audition receives each message variant for the elapsing of the entrada.
For campaigns sent to Past Behavior Segments (grouping of users based on what they have done in the past), yous have two options: launch the A/B exam to a percentage of your target audience or send out an absolute number of letters. In either example, we deliver the variants equally to the examination audience.
For example:
- If y'all are testing three messages (east.g., Variant A, Variant B, Variant C).
- Your campaign reach is two,000,000 users.
- Yous choose a test population of 15% of campaign reach (300,000 users).
Then, nosotros send:
- Variant A to 100,000 users.
- Variant B to 100,000 users.
- Variant C to 100,000 users.
Afterwards all 300,000 letters accept been delivered, nosotros calculate the winning message over this test group based on the number of click-throughs. We and then automatically send the winning bulletin to the residuum of your target audience which is 1,700,000 users in this example.
Note that for A/B testing, nosotros ensure there is always an equal number of messages sent for each variant, and then there is no bias introduced during the exam phase and that the best-performing message is ever declared the winner.
With campaigns sent to live user segments (triggered) campaigns, messages are delivered immediately when a user'south activity matches the criteria you have selected. For example, you tin can transport a message when the user has completed a booking or purchase. Since it is not possible to determine the attain of triggered campaigns upfront, you demand to decide how many full messages to transport for A/B testing earlier a winner is alleged.
Triggered Campaign Example
If y'all select 500 users equally your test audience, we will alternate delivery of Variant A and Variant B as users authorize for the entrada. Later on a total of letters are sent (Variant A – 250 and Variant B – 250), we then decide the winner based on the number of clicks and continue merely with this winning message for the elapsing of the entrada.
Deciding on a examination audition for A/B testing triggered campaigns requires some estimation. We recommend you bank check the total messages that were sent for similar triggered campaigns in the past to get a sense for how many users may qualify. If you select a test audition that is too small-scale such as 25 users, you will get a statistically insignificant sample. If your test group size exceeds the total number of users who ultimately qualify for that entrada, and then no winner will exist declared and each bulletin variant volition be alternatively delivered for the duration of the campaign.
If you would like to send different message variants to your target audience based on the user backdrop they possess, this entrada type is your best bet. A practiced example would be when you lot want to send a localized update to people based on their preferred language.
Like to creating A/B test variants, you can use the + button to add multiple variants based on a user property value. In the case below, we have used the Client Blazon user property so users with different customer type belongings values will receive corresponding copies of the campaign based on their different levels (Argent, Gold, or Platinum).
Y'all tin can personalize the push notification title and message trunk for every user based on specific user property or event property values. For more information on user profile backdrop and events (dynamic replacements), refer to User Profiles.
Note
Personalization using outcome properties is bachelor only for alive user segments.
To invoke the personalization menu, blazon the @ symbol in the championship or the text fields while typing out the button notification message.
Y'all tin include emojis in your push notifications as y'all would in a regular text. You can utilise the CleverTap emoji picker or copy-paste emojis from an emoji keyboard online.
You can also add together dynamic replacements in the button title and torso. Find a preview of the available push notification as displayed below.
You can add together emojis using CleverTap's built-in emoji picker by clicking on the smiley face icon.
In the Advanced section, you tin add together rich media such as, images/image carousels, GIFs, and fifty-fifty videos using publicly-hosted media URLs. A preview displays on the correct-hand side as you add together your media.
You tin can add a fixed (or with dynamic replacements) URL for Android (Image only) and iOS (Epitome and video) for push notifications.
You lot can add an image carousel with each image having its own caption, sub caption, and call to action URL (stock-still or with dynamic replacements) to your iOS push notifications.
You lot can add default or custom (fixed or with dynamic replacements) sound files to your Android and iOS push notifications.
You can add deep links (fixed or with dynamic replacements) to the overall Android or iOS push button notification and so users can access specific screens inside the app upon clicking.
To replace an existing notification with the same plummet key, you can use the collapse notification option. For instance, if push 1 and push 2 have a collapse cardinal A, the button 1 notification is present on the mobile device and now, push 2 notification is received on the device. The push i notification volition no longer exist visible (it will be complanate) and push 2 volition be displayed. The collapse key must be added nether the collapse notification field.
You can raise and record button notifications delivered to your users' devices.
- Navigate to Settings > Schema > Events.
- Search for Push Impressions, and then click on the vertical ellipsis.
- Click on Setup button impressions. A new window displays.
- Turn on the Mobile Push toggle.
- Click on Salvage to enable the option.
After the toggle is on, all the push notifications delivered are recorded under the Push Impressions effect. The viewed and conversion count from this event is too bachelor under Analytics > Events.
SDK Considerations
Some things to consider include:
- The push button event can but exist raised for CleverTap SDK version 3.v.i and above for Android and version 3.5.0 and above for iOS.
- If the notification channel is wrong, the push notification is not delivered on the device and therefore, no event is raised for the button impression.
To raise the Notification Viewed event for iOS, it is mandatory to enable the Mutable Content under the iOS section of the campaign creation.
For more information on how to enable Notification Viewed for your account, refer to our programmer documentation.
A elementary way to urge users to reply to your calls to action is past adding button-like actions right into your Android button notifications.
Once set upwards, the various calls to action would display below the push every bit displayed below.
On Android, you lot tin can likewise ready a priority level for each notification to influence how prominently information technology gets displayed. The college the priority, the more noticeable information technology will be.
Use for urgent, time-sensitive notifications. These notifications will get higher placement inside the user's tray and brandish as heads-up notifications.
Employ for important communications that require extra attention such as chat messages. These will as well display equally heads-up notifications and be given a higher priority in the user'southward tray.
Utilise for the majority of your messages that are not fourth dimension-sensitive such as general notifications and promotional offers.
You can ready these priority levels from the CleverTap dashboard as y'all create your Android push campaigns.
Take your app running our latest SDK (versions v3.one.iv or college) and follow the steps outlined higher up to send actionable push notifications and fix notification priority on Android devices.
Liquid tags offer bully flexibility in composing your message. Yous tin accept fixed or variable values and change the look and feel of your bulletin by using liquid tags.
Each notification is personalized to the receiver.
Hello John! Here is a special coupon for you: Gold4All For more information on using tags, refer to Liquid Tags.
Linked content provides the ability to personalize emails with rich and contextual data available exterior of the CleverTap platform. With linked content, you lot can ship messages with ship-fourth dimension personalization.
For example, you deliver food across dissimilar geographies and you want to personalize offers to each user based on the weather and on their location. The location tin come from CleverTap personalization and the weather condition data can come from an API that provides the current conditions. If yous desire to add more information, you tin can opt for any source such every bit third-party tools and in-house software to include in your bulletin.
For more information, refer to Linked Content.
Once y'all are all washed setting up the content of your campaign in What, you have the selection to send a examination push notification to any CleverTap user profile you take marked as a Test profile.
After testing and once you are satisfied with the appearance of your campaign, finalize your campaign with the following steps:
- Click Continue to view your campaign summary. The overview page displays.
- View your campaign summary, then click Schedule notification.
You can throttle the rate at which CleverTap delivers push notifications under Settings > Setup > Entrada Limits. If your user base is large and all users receive and click on a push notification at roughly the same time to open the app, yous could experience a pregnant, unwanted load on your systems.
Past using push entrada throttling, you lot can meter how quickly CleverTap delivers your notifications.
Push Entrada Throttling Example
If your reachable audience for a campaign is 500,000 users and your dorsum-end systems can only support up to 20% of them, you tin ready a throttle limit to 100,000 notifications per 15-minute interval. The entire campaign will then deliver in 1 hour fifteen minutes.
Once the entrada has gone out, you can view its stats by going into Push under Campaigns on the CleverTap dashboard and clicking on the campaign of involvement to view its deliveries, clicks, and conversions.
Under the Sent Conversions carte, you can track the following stats for push notification campaigns:
- Sent: Number of deliveries attempted on devices.
- Errors: Number of errors for the campaign. These errors can exist both technical errors such equally FCM related errors or not-technical errors such as messages frequency exceeded.
Under the Impressions carte du jour, you can track the following stats for push button notification campaigns:
- Impressions: Number of views generated for a Push or Facebook campaign.
- Uplift: Click to get details of uplift accomplished by Push button Distension and sending to App inbox.
- OS Distribution: The impressions by the OS, such as iOS or Android.
Under the Clicked carte du jour, you can rails the following stats for button notification campaigns:
- Clicked: Number of clicks generated past the entrada.
- CTR: The clickthrough rate of the campaign. It is measured by dividing the total number of clicks by the full number of impressions or viewed.
- Uplift: Click to get details of uplift achieved by Push Amplification and sending to App inbox.
Under the Converted users card, you can likewise rail the post-obit:
It displays the number of users that converted after receiving the campaign.
- View through: The users who converted after viewing the notification. View through conversions are measured by Users who converted later on viewing / Users who were sent the notification.
- Click through: The users who converted after clicking the notification. Click through conversions are measured by Users who converted after clicking / Users who were sent the notification.
Under the Command grouping card, yous can rail the following stats for push notification campaigns:
The number of users considered in the control group for the entrada.
Below is a stats example of a single message entrada report:
Below is a stats example of an A/B testing entrada report:
The table volition brandish results by the variants. The stats include Sent, Viewed, Clicked, CTR, and Errors, co-ordinate to the channel.
You tin besides split the campaign stats and view the performance of each variant of the campaign.
Notification Aqueduct ID for Android 8.0 and Above
If your settings require you to add a notification channel ID, the list of valid channels will be available in campaign cosmos.
Push notifications are a bully way to engage customers despite the event of depression deliverability on certain device manufacturers. In addition, more and more users choose to opt out of push notifications.
With push amplification, y'all can counter this challenge by enhancing the delivery of push notifications to devices that missed receiving them. This feature is supported for Android and Flutter apps.
To enable this characteristic:
- Integrate lawmaking for custom push button amplification handling into your Android app lawmaking. For detailed steps, refer to Custom Push Amplification Handling.
- Navigate to Settings > Engage > Setup > Push Amplification in the CleverTap dashboard.
- Turn on the push distension toggle.
The Enable Push Amplification popup opens.
- Click Enable. Afterwards enabling the Push Notification Amplification successfully, the message Push Distension is enabled is displayed:
Turn On/Off Push Notification Amplification
After you plow on push amplification, all the push campaigns created are amplified from that moment onward. This applies the same way when you plow information technology off.
After push amplification is turned on, your push button notification campaigns reach more users. You lot can check the uplift on the push campaign stats page.
Support for Push Amplification via Inbox
We support Push Distension via Inbox and retrying button notifications due to delivery issues with certain OEMs.
If the app is online when Push button is delivered, the inbox delivery is done on the next App Launch and non immediately after the Push is delivered.
Apart from push amplification, you can further increase commitment of push notification by sending a copy of the same bulletin to App Inbox.
To send a copy of the push message to App Inbox, click the checkbox that appears at the bottom of the message builder of push button notification in the What section.
App Inbox as its Own Channel
App Inbox besides exists as a stand-alone channel. For more information, refer to App Inbox.
From this screen, you can do the following:
- You lot can customize the same push message for App Inbox.
- You lot tin change the title color, bulletin color, background color, and likewise add filter tags that classify your message into tabs. For more information, refer to Message Tags.
- You tin can gear up a fourth dimension to live (TTL) for App Inbox message in the setup section. For more information on setting up TTL, refer to Time to Live.
You lot can view the stats for push letters copied to App Inbox on the Button stats page. The pct boost represents the percentage of letters boosted by App Inbox as compared to the total of messages sent via App Inbox and Button Amplification.
To view the stats for the copied messages, y'all tin can use the tab App Inbox stats.
For further information, you tin watch the post-obit video on push notification campaigns:
Updated four months agone
Source: https://docs.clevertap.com/docs/push
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